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Your prices are so low, how can I be sure that the products you sell are safe and wholesome?
You can trust our products because we absolutely follow all manufacturer guidelines regarding storage, handling, and date coding. And we buy from all the national brands like Kraft, Best Foods, Heinz, and Hunts, just to name a few. And everything in our store is 100% Satisfaction Guaranteed. If you don't like a product for any reason, you may simply return it to get your money back.
Why is shopping at Grocery Outlet always like a Treasure Hunt?
Shopping at Grocery Outlet is like going on a treasure hunt every time you shop! New, incredible, wonderful bargains are always popping up. One thing is for sure; when you find an item you love, you'll want to grab up as much as you can before it disappears forever!
What should I expect when I shop Grocery Outlet?
Grocery Outlet promises to bring you a fun, exciting, unique shopping experience that will save you money every time you shop! You'll enjoy a wholesome, clean and friendly environment that is family operated. And we offer the best customer service in town.
Who shops Grocery Outlet?
We cater to anyone who wants or needs to save money. Our typical customer is a female at the age of 38, shopping for a family of 3 to 4, on a household budget of $35,000 to $50,000 per year. But customers range from families big & small, seniors & college students, well-known chefs, and businesses to just about every type of bargain hunter who enjoys a good deal. There’s something for everyone at Grocery Outlet!
How does Grocery Outlet get such great deals?
We obtain our merchandise from name brand manufacturers on an opportunistic basis. Simply stated, we buy name brand products for less. When a manufacturer has surplus inventory, they call Grocery Outlet first. This is a “win-win” for the manufacturer and for our customers.
How many Suppliers do we purchase from?
Grocery Outlet signed its first supplier contract with Del Monte in 1971. This contract, and the many that would follow, helped drive the dramatic expansion of its retail locations. Today, Grocery Outlet offers highly efficient channels of distribution and convenient reconditioning, re-labeling and package modification services for more than 2,500 manufacturers, including some of the largest companies in the world. With over 60 years experience, Grocery Outlet has established itself as the largest remarketing grocer in the U.S.
How is Shopping evolving?
Gone are the days when the term "bargain hunting" carried a stigma. Consumer attitudes have changed, and discount shopping has become chic. Shoppers know that not all retailing is created equal and most, when stretching their dollar, shop different stores for various needs and reasons. There are three primary categories of retail — traditional, discount, dollar/closeouts, then there is "extreme-value retailer" Grocery Outlet.
Traditional Supermarkets
In recent years, the grocery industry has undergone dramatic changes as macro economic pressures and tremendous industry consolidation have made price a main competitive issue. Conventional supermarkets, like Kroger, Safeway and Albertson’s, are threatened due to their vast, decentralized store bases, steep overhead costs, union contracts, and difficulty adapting to a rapidly changing industry.
Mass-Market “Discount” Retailers
Target and Wal-Mart have entered the grocery business in a big way and have significantly increased the competitive price pressure across the board. Many of these retail outlets have introduced their own "private" labels, offering consumers merchandise comparable in content and appearance to more upscale products. In addition to Wal-Mart and Target, these nationally recognized discount retailers include Kmart, and the various warehouse club outlets such as Sam's Club, Costco, and BJ's. They tend to be large stores of 100,000 square feet or more.
Dollar Stores/Closeout Stores
BigLots!, Family Dollar, Dollar General, 99 Cents Only! stores, and Dollar Tree now stock a wider selection of non-perishable consumables, and some are even adding limited perishables, historically higher margin categories for conventional stores.
“Extreme-value Retailer” — Grocery Outlet
In contrast, Grocery Outlet offers not only first-quality merchandise but the most complete shopping experience, with a significant line-up of fresh produce, fresh meat (selected stores), frozen, and deli-dairy, as well as a complete representation in the dry grocery, health & beauty, and general merchandise categories.
Are Code Dates important?
Grocery Outlet is the only grocery extreme-value retailer confronting head on the “Best if used by” and open coded products issue that both manufacturers and consumers are struggling with. From start to finish, in every process, we have systems in place to ensure that we sell products within manufacturer’s strict guidelines.
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